Shield Language Academy – FAQs❓

  1. What types of classes do you offer?
    Batch classes (offline/online) & 1-to-1 intensive courses.
  2. How long is each course?
    16 weeks for batch classes. 1-to-1 varies.
  3. Can I register online?
    Yes, registration is available online or at the academy.
  4. What materials are provided?
    Physical books and digital flipbooks.
  5. Is there post-course access?
    Yes, digital access for 4 more months after course ends.
  6. Are demo classes available?
    No. You can watch past class videos instead.
  7. Which levels do you offer?
    A1 to B2 (1 level at a time).
  8. Can I enroll in multiple levels?
    No. One level at a time only.
  9. Is the course fee refundable?
    No. Payments are non-refundable.
  10. Is there a WhatsApp group?
    Yes. All class info is shared in a batch group.
  11. Do 1-to-1 students get the same materials?
    Yes, same as batch students.
  12. Can I pause my course?
    Only with special permission.
  13. Can I join from outside Bangladesh?
    Yes. Online classes are available globally.
  14. Are your teachers experienced?
    Yes. All are trained and certified.
  15. What’s the class schedule?
    2–3 days a week for batch classes.
  16. How do I access digital books?
    Login info will be provided.
  17. Is the academy open daily?
    We’re open 6 days a week. Call to confirm.
  18. Is there a placement test?
    Optional. For those with prior knowledge.
  19. What if I miss a class?
    Check updates in the WhatsApp group.
  20. How can I contact you?
    Email: info.shield@dhakalanguage.com | Phone: 01755092760